Addble Support Desk
Support Team View-Only

Addble Support Portal

The centralized control center for managing Beckn protocol transactions, order troubleshooting, merchant nodes, and operational telemetry.

Gateway Status ACTIVE
Beckn Registry CONNECTED
Avg. Latency 142ms

Select Operational Utility

Operational

ONDC Order Support

Comprehensive order diagnostics. Trace transaction lifecycles, inspect Beckn protocol structures, view financial breakdowns, and copy customer support response templates.

Launch Order Support Tool
Operational

Analytical Reports

Comprehensive order log analytics and performance telemetry. Filter transactions across providers, view detailed timelines, and export custom reports to formatted Excel sheets.

Launch Reports Dashboard
Operational

Business Credentials

Query, assign, and manage enterprise credentials, certifications, and social sector designations for onboarded ONDC provider nodes.

Launch Credentials Tool
Operational

Business Regulatory

Upload and manage compliance and regulatory certificates (FSSAI, GST, Drug License, etc.) directly for onboarded enterprise provider nodes using secure multipart payloads.

Launch Regulatory Tool
Coming Soon

Network Telemetry

Real-time telemetry and API transaction logging. Monitor incoming callbacks (`/on_search`, `/on_select`, `/on_init`, `/on_confirm`) and trace server latency.

Under Construction

Merchant Node Registry

Verify local-to-cloud ObjectBox database synchronization health, merchant onboarding statuses, listing updates, and store linkage mapping logs.