Addble Support Portal
The centralized control center for managing Beckn protocol transactions, order troubleshooting, merchant nodes, and operational telemetry.
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Orders & Fulfillment Management
ONDC Order Support
Comprehensive order diagnostics. Trace transaction lifecycles, inspect Beckn protocol structures, view financial breakdowns, and copy customer support response templates.
Launch Order Support ToolBulk Order Processing
Batch transition ONDC order fulfillment states, manage tracking codes, inspect transaction lifecycles, and monitor enqueued background task status in a single centralized screen.
Launch Bulk Processing ToolActive Delivery Orders
Query and analyze active delivery orders belonging to specific provider IDs within a custom date range. View full logistics, contact coordinates, and timeline transitions.
Launch Active Delivery OrdersLow-Volume Providers
Retrieve and inspect detailed orders for provider nodes with overall low volume counts. Filter by custom start/end date ranges, order states, and max order threshold count.
Launch Low-Volume UtilityCatalog & Inventory Control
Catalog Discovery
Perform automated quality checks and QC overlay discovery queries over items and stores. Enforces Zero-Trust Row Isolation, analyzes quality bands, and exports to Excel.
Launch Catalog DiscoveryProduct QC & Upload
Upload and perform automated quality check audits on product variant spreadsheets. Highlights missing required fields, pricing policies, co-dependent weights, and alerts for non-direct public Google Drive image links.
Launch Product QCCatalog Push Sync
Trigger a manual catalog synchronization from the Seller Platform back to specific Buyer Application (BAP) gateways for target stores or city STD regions.
Launch Catalog PushCatalog Increment Search
Trigger a manual incremental catalog index/search update for a specific ONDC provider location ID. Optionally force re-indexing on search handler nodes.
Launch Catalog IncrementAnalytics & Performance Tracking
Seller Performance
Comprehensive seller performance analytics and metrics. View order completion rates, cancellations, RTO rates, and average turnaround times.
Launch Seller PerformanceLogistics SLA Scorecard
Measures packaging delay, pickup delay, and delivery transit durations. View ONDC SLA compliance statistics, average turnarounds, and export logs.
Launch SLA ScorecardProviders by Net Order Value
Identify and analyze providers based on their net completed order values. Custom filter by date, min/max values, optionally join active credentials, and export to Excel.
Launch Providers by ValueAnalytical Reports
Comprehensive order log analytics and performance telemetry. Filter transactions across providers, view detailed timelines, and export custom reports to formatted Excel sheets.
Launch Reports DashboardSales Report Invoice
Retrieve and inspect structured sales report invoice data for a specific provider. Filter by date ranges and order status, and export the results to Excel.
Launch Sales ReportOnboarding & Compliance
Onboarded Businesses via Addble Sahay
Retrieve, analyze, and monitor the list of all onboarded businesses. Filter on-the-fly by partner, store name, compliance registration, or status, and export to Excel.
Launch Onboarded Businesses via Addble SahayRegistration Requests
View and analyze ONDC seller registration requests chronologically. Support fetching specific ID, reviewing contact details and statuses.
Launch Registration RequestsBusiness Credentials
Query, assign, and manage enterprise credentials, certifications, and social sector designations for onboarded ONDC provider nodes.
Launch Credentials ToolBusiness Regulatory
Upload and manage compliance and regulatory certificates (FSSAI, GST, Drug License, etc.) directly for onboarded enterprise provider nodes using secure multipart payloads.
Launch Regulatory ToolUpdate Business Details
Modify business display name and referral code dynamically for onboarded provider nodes.
Launch Update Business DetailsInteractive Content & Marketing Tools (AI)
Store Links Post Generator
Generate standardized, beautiful promotional posts featuring merchant store links for social media sharing using Panda AI.
Launch Post GeneratorCombo Pack Generator
Create high-conversion, professional product bundle and combo pack showcases by combining multiple product images using Panda AI.
Launch Combo Pack GeneratorSocial Media Image Post Generator
Generate high-converting e-commerce promotional creatives for social media feeds with packaging imagery, studio surfaces, and promo pricing using Panda AI.
Launch Image Post GeneratorSystem Diagnostics & Telemetry
Network Telemetry
Real-time telemetry and API transaction logging. Monitor incoming callbacks (`/on_search`, `/on_select`, `/on_init`, `/on_confirm`) and trace server latency.
Merchant Node Registry
Verify local-to-cloud ObjectBox database synchronization health, merchant onboarding statuses, listing updates, and store linkage mapping logs.
Registration Requests
View chronological list of ONDC seller registration requests.
Registration Requests Directory 0 records
| Created On | Business Name | Contact Person | Contact Details | Location | Category | Status | Handle By | Remarks | Actions |
|---|---|---|---|---|---|---|---|---|---|
| Enter query parameters to fetch requests. | |||||||||
Sales Report Invoice
Enter a Provider ID and click "Generate Report" to view sales invoices.
Sales Invoice Records 0
| Seller Name | ONDC Network ID | Invoice No | Place of Supply | Place of Delivery | GSTIN | Buyer Name | Items | Completed Date | Grand Total |
|---|
Fetching report data...
Ready to Fetch Onboarded Businesses via Addble Sahay?
Click the button above to load and filter the real-time list of all onboarded businesses.
Onboarded Businesses via Addble Sahay
| Onboarded By | Provider ID | Business Name | Category | Created At | Contact Details | Regulatory / Tax Details | Registration IDs | Inventory | ONDC Status |
|---|
No Analysis Generated Yet
Configure the date range, value bounds, and optional credential flags above, then click 'Generate Analysis' to pull records.
Matched Providers List 0 matched
API Server Offline
Could not connect to /v1/ondc/orders/
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Placed on -
Provider / Merchant Details
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Items Ordered
Financial Breakup
| Description | Tax Rate | Base Value | Total |
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Billing Information
Hsno.3, Behind mrf showroom, Dodamarg Main Road, Sawantwada, Dodamarg, Maharashtra, 416512, IND
Payment & Settlement Routing
Logistics & Delivery Route
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Quick Support Response
Copy standardized status update template for customer communication
ONDC IGM Issues
0
Open
0
Closed
0
Issues
Active and historical grievance tickets for this order
Order Event History
Chronological step-by-step transaction state tracking
ONDC Order Details Viewer
Enter a valid ONDC Order ID in the search field above to fetch and visualize live transaction details from the Panda Orders Service.
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Account Metadata
Gateway Permissions
To sign out of your Addble Support Portal session, click the button below. Your local cache will be cleared immediately.
Active Business Credentials
0 active
Currently assigned credentials in the credentials directory service
Assign/Modify Credentials 0 selected
Select from the official social sector and MSME credentials catalog to update the provider node
Business Credentials Manager
Enter a Business ID / Provider ID above to query, assign, or revoke certifications and social sector designations.
Add new compliance and regulatory certifications to this business node
Add new compliance and regulatory certifications to this business node
Add new compliance and regulatory certifications to this business node
Business Regulatory Manager
Enter a Business ID / Provider ID above to manage or upload compliance and regulatory certificates.
Update Business Details
Modify business display name and referral code dynamically for a specific ONDC provider/business node.
Response Status
View Raw JSON Response
Update Business Details
Enter a Provider ID and Location ID above with display name or referral code to update details.
Convert Spreadsheet to JSON & Upload
Upload an Excel (.xlsx, .xls) or CSV (.csv) file to automatically convert rows to JSON and execute bulk updates for business display names and referral codes.
Click to browse or drag and drop your spreadsheet here
Supports Microsoft Excel (.xlsx, .xls) and CSV (.csv) files
Parsing spreadsheet file...
filename.xlsx
Parsed Spreadsheet Records
0 records 0 valid 0 invalid| # | Provider ID | Location ID | Business Display Name | Referral Code | Status |
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Upload Execution Progress
In Progress| # | Provider ID | Location ID | Status | Details / Response |
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Batch Spreadsheet Conversion & Upload
Upload an Excel (.xlsx, .xls) or CSV (.csv) file above to convert spreadsheet records to JSON and execute batch updates.
Ready to Generate Reports?
Click the button below to pull the latest order data from the system. You can filter by specific Provider IDs and Order Statuses.
Note: Large datasets may take a few moments to process.| Order Details | Buyer | Seller | Shipping Info | Fulfillment | Fulfillment State | TAT / Breach | Items | Order Value | Status | Actions |
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Seller Performance Ready
Click "Generate Analysis" to fetch and calculate performance metrics for the selected parameters. Standard ONDC KPIs will be mapped.
Performance Scorecard
| Seller Details | Total Orders | Completed Orders / Rate | Merchant Cancellations | Buyer Cancellations | RTO Orders | GMV (Gross Merchandise Value) | Avg Turnaround Time |
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Logistics SLA Scorecard Ready
Click "Generate Analysis" to fetch and measure packaging delay, pickup delay, and delivery transit durations for registered LSPs and orders.
SLA Scorecard Metrics
| Retail Order ID | LSP Name | Order Timeline | Promised TAT | Actual TAT | On Time? |
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Order Query parameters
Seller Details
Orders Processing Dashboard
No Orders Loaded
Enter a Provider ID on the left and click Fetch Orders to load the transaction ledger.
| Network ID | Created Time | Order Status | Fulfillment State | Items | Value | Buyer | AWB / Tracking | Label |
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Recent Enqueued Batches
No Batches Enqueued
Your enqueued bulk fulfillment transitions and tracking updates will appear here once submitted.
| Batch ID | Enqueued Time | Seller | Response Message | Status | Items Count | Actions |
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Off-Network Orders Process by XLSX
Click to browse or drag your XLSX file here
Supports Excel files (.xlsx, .xls)
Required columns: Network ID, AWB/Tracking No, and Current Logistic Network (value must be "Off-network").
Processing Spreadsheet...
Parsing rows and validating headers via background worker
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Default Logistics Configuration
Data Preview (0 rows detected)
Low-Volume Provider Orders
Query and analyze transaction logs for provider nodes with overall low volume counts.
Low-Volume Provider Utility
Set dates, states, and the maximum order threshold above, then execute the query to inspect low-activity merchant nodes.
Active Delivery Orders
Query and analyze active delivery orders pending pickup/dispatch (packed) or currently in-transit.
Query Results 0
| Order Details | Seller | Buyer | Logistics Provider | Deliver By Date | Order Value | State | Actions |
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Active Delivery Orders
Configure filters above and query active ONDC delivery logistics to track shipments, contact coordinates, and export telemetry.
Catalog Increment Search
Trigger a manual incremental catalog index/search update for a specific ONDC provider location ID.
Response Status
Catalog Increment Trigger
Enter a Location ID above to trigger a manual incremental search indexing update for that location.
Catalog Push Sync
Trigger manual catalog synchronization from the Seller Platform back to specific Buyer Applications (BAPs).
Response Summary
Processed Synchronization Targets
View Raw Metadata
Catalog Push Synchronization
Enter target BAP ID(s) and either a Business ID or an STD code above to push manual catalog updates directly back to BAPs.
Discovered Catalog Items
| Product Details | ONDC Category ID | SP / MRP | Stock | Quality Band | QC Status | Provider Node | Action |
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Catalog Discovery Search
Set query filter criteria above, then execute the search to audit catalog items and view automated quality bands.
Discovering catalog items...
Product Specifications & Metadata
Analyzed Variant Details
Product Quality Check & Inventory Upload Preview
Upload product catalog spreadsheets to analyze missing required fields, validate ONDC pricing policies, verify weights or unit of measure compliance, and inspect direct image link hosting before inventory upload.
Click to browse or drag your product catalog spreadsheet here
Supports Excel files (.xlsx, .xls)
Analyzed Product Catalog
| Row | Product Name | Category | Brand | Price Matrix | Stock | Weight & Content | Product Images | Status & Quality Issues | Actions |
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Store Links Post Generator
Generate standardized, beautiful promotional posts featuring merchant store links for social media.
Live Post Preview
Fill in the store details and generate your post to see the live promotional result here.
Generated Result
Combo Pack Generator
Combine multiple product images into a single professional, high-conversion combo pack showcase using Panda AI.
Composing Combo Pack...
Panda AI is merging, scaling, and optimizing your product image buffers into a unified showcase.
Live Showcase Preview
Your AI-composed combo pack showcase will appear here. Try uploading at least two product images and hit generate.
AI Generated Combo Pack
Social Media Image Post Generator
Synthesize high-converting promotional creatives for social media feeds (Instagram, Facebook, WhatsApp Status, and ONDC buyer apps) with physical packaging, customizable studio surfaces, and promo pricing badges using Panda AI.